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Customer Service

Order Cancelation Policy

Orders can be canceled within 90 minutes from the time that your order was placed. Please email us at info@eichlers.com or call us at 1-800-883-4245 or 718-258-7643.

Safe Shopping Guarantee

100% Secure, Safe & Private! We guarantee that every transaction you make at Eichlers.com will be 100% safe. We use advanced SSL encryption, the best security available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Transaction Currency

All transactions are in U.S. Dollars.

Tax

Eichlers.com shall withhold the applicable sales tax for orders to be delivered to addresses within New York State. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.

International Orders

All international customers must pay by credit card. We do not accept wire transfers at this time. All international orders must have the same ship to and bill to address entered on their order that is on file with the credit card issuer. International orders cannot be shipped to a different address. Any order placed with an international credit card is considered an international order. Any order placed from outside the United States is considered an International Order, with the exception of U.S. Military Personnel. International orders may be subject to import duties and taxes.

Disclaimer

Eichlers.com cannot be held responsible for any pricing errors due to typographical errors contained anywhere on our site. Every effort is made to ensure the accuracy of information found on our site, as well as the pricing of all of our products.

All prices are subject to change. If you have any questions, comments, or complaints please contact us at info@eichlers.com or 888-342-4537 FAX 718-258-8606